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Pricing & Ordering Information

Our Superior Customer Service Team Makes Ordering Easy!

Phone Fax Mail  
Toll Free: 800-221-5175
Para Español: 877-930-3336
Hours: Monday–Friday 9 a.m. to 6 p.m. ET
212-312-6080 William H. Sadlier, Inc.
Customer Service
9 Pine Street
New York, NY 10005-4700
For credit card:
We accept Visa, Mastercard, and AMEX.

For check or money order:
William H. Sadlier, Inc.
PO Box 11603
Newark, NJ 07101-5803

Find Your Sales Representative

Visit: www.Sadlier.com/FindMyRep or call Customer Service at  800-221-5175


SALES TAX

Personal orders subject to sales tax. Institutional orders subject to sales tax where applicable. First-time orders from tax-exempt organizations must include a copy of their sales tax exemption certificate.


SHIPPING

All shipments sent UPS Ground, FedEx Ground, or freight, according to weight. Allow 1–3 weeks for delivery. Add Shipping and handling charges of 12% of the order total price (plus $5.95 if the order total price is less than $500.00). Alaksa, Hawaii, and Puerto Rico, please call for shipping quotes.


PRICE

eStore and catalog prices reflect a discount (allowable for shipping to educational institutions only). Prices are in effect October 1, 2018 through September 30, 2019. Prices are subject to change without notice.


DIGITAL ORDERS

All digital orders have an account activation fee. For all orders the activation fee is 5% of the total order. When ordering eBooks, Interactive Editions, and Online Assessments, and other digital products, please call 1-800-221-5175. All digital orders must include a Digital Activation form.
Download the Digital Activation form


TECHNICAL SUPPORT

For technical assistance with your Sadlier digital products, including activation, please contact Technical Support at 800-264-8060 (9 a.m.– 8 p.m. ET, M–F) or techsupport@sadlier.com


U.S. AND NON-EEA TERRITORIES

Email: bdingerjr@sadlier.com

Orders in countries where Sadlier has a third-party distributor may be forwarded to the distributor for processing. Customers that choose to order directly from Sadlier must include payment or credit card information . Please include your complete shipping and mailing address, phone and fax numbers, and your email address with your order. Any customs or duty charges are always the responsibility of the recipient. Please contact Sadlier’s Customer Service Department via email for international shipping rates at customerservice@sadlier.com.


EEA TERRITORIES

We currently do not directly provide our goods and services to educators and schools in the EEA. Your local distributor may carry some of our products. These distributors are solely responsible for any orders you place with them. For a list of distributors, visit www.Sadlier.com/school/sadlier-international-distributors.


TERMS

Subject to credit approval. Net 30 days from invoice date. F.O.B. shipping point. Personal orders must include payment by check or credit card. Requests for Sadlier's W-9 form can be sent to customerservice@sadlier.com.


FEDERAL AND STATE FUNDS, GRANTS

William H. Sadlier, Inc.
Federal ID #13-5363840
Please call Customer Service at 800-221-5175
for assistance with federal funding.


CREDIT CARD PROCESSING

Credit cards will be pre-approved for the entire order at the time the order is placed. We only charge credit cards for items that have shipped.


RETURN POLICY

100% Customer Satisfaction Guaranteed! Materials in resalable condition are accepted for return within 30 days of invoice date. A partial return of bundled products for a credit will cause any applicable discount to be voided, and the discounted amount will be deducted from the amount of the credit. For further information, please visit http://www.Sadlier.com/Return-Policy. For return authorization, you must email, mail, or fax a letter to Customer Service stating titles, quantities, and the reason for the return of the materials.

No returns permitted on: Bundles, Tests, Blackline Masters, DVDs, CD-ROMS, videos, eBooks, Interactive Editions, Online Assessments, or materials opened in kits or 10-packs.

Stamped or marked books, Teacher's Editions, and Activity Books cannot be returned for credit.


SOLE SOURCE

Sole Source letters and W-9 forms are available upon request. Please email customerservice@sadlier.com.


HAVE QUESTIONS?

Email us at customerservice@sadlier.com with questions, requests for evaluation copies, and order status information. We’ll respond within 48 hours. Call 877-930-3336 or visit www.sadlierschool.com/findmyrep to find the Sales Representative nearest you.


COPYRIGHT

William H. Sadlier, Inc. publications, or any part thereof, may not be reproduced in any form, or by any means, including electronic, photographic, or mechanical, or by any sound recording system, or by any device for storage or retrieval of information, without the written permission of Sadlier.


TRADEMARK NOTICES

Sadlier®, S®, Grammar for Writing®, Let's Target®, Progress®, and Vocabulary Workshop® are registered trademarks of William H. Sadlier, Inc. Close Reading of Complex Texts™, Sadlier Math™, and Sadlier Connect™ are trademarks of William H. Sadlier, Inc. Apple and iPad are registered trademarks of Apple Inc.